“Dive into consumer rights legal challenges in Bengaluru. Explore cases, from spilled coffee woes to victorious big battles. Stay informed on justice unfolding.”
In a Metropolitan City Bengaluru, India, a woman faced a consumer rights legal challenge against Apple after accidentally spilling coffee on her MacBook. She bought the laptop for a hefty price and added an extra fee for AppleCare+ service. Unfortunately, the spilled coffee caused her MacBook to stop working.
When she took it to the store for repairs, they refused, stating that liquid damage wasn’t fully covered by AppleCare+. Frustrated, she complained to the consumer disputes commission, accusing Apple and other related companies of unfair practices. However, she lost the case as Apple argued that accidental liquid damage wasn’t covered.
Surprisingly, it was revealed that she had already sought help from Apple’s service center without mentioning it in court. This raised doubts about her complaint’s honesty.
In Bengaluru, such consumer complaints are common. In another case, a woman won against IKEA, which wrongly charged her for a carry bag. The court ordered IKEA to refund her and pay Rs 3,000 ($36) compensation.
These consumer rights legal battles show the challenges consumers face against big companies, creating stories in the world of justice.